Erasmus + MINDS into MATTERS – Meeting & learning in TENERIFE March 2017

 Training seminar in Tenerife from the 6th to the 17th March, training mentors and building a sustainable training tool for the rural tourism:

All the European partners in the project: Estonia, Czchec Republic, Iceland, Poland, Spain and Lithuania.

 

With Denis Devaris manager and founder of Hacienda Cristóforo, a different concept of rural tourism and natural therapies in the south of Tenerife

At PLaya Real Resort learning and having fun about cooking PAELLA

With Matthias Saas Manager at Playa Real Resort, learning about hotel businesses

Punta del Lomo, south Tenerife, a banan plantation and rural tuorism business.

 

Hotel Villalba, a four star hotel near the stars, Vilaflor.

Working time with the team members

Bodegas Reveron, canarian wines and canarian food, time to relax

San Miguel de Abona, a different concept pof rural tourism, art and nature together. Gracias Samuel de Leon

Teresa from tenerife Job Training explaining the history of Casas Alberto

Gracias Samuel de León and thank you Hanisna for the amazing and simple Icelandic presents for our stake holders

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With Manuel Luis, Adeje Townhall Development Councelor and Pablo Pastor, chef president of ACYRE, The Tenerife Asociation of Chefs.

Minds into Matters es el nombre que lleva el presente proyecto europeo cuya idea principal está orientada en incrementar y potenciar las competencias de empleabilidad, sostenibilidad  e innovación en el sector turístico, mediante un proceso que abarcará dois años de trabajo (2016-2018), auspiciado por los programas Europeos Erasmus + en el ámbito de la educación de adultos y la educación no formal.
Tenerife Job Training, como miembro socio del proyecto en representación de España, ha organizado el primer Training Mentors Seminar en Tenerife durante el mes de Marzo  2017. Hemos diseñado un calendario de operatividad y planes de trabajo consensuado que nos ha llevado a mostrar a los participantes diversas empresas y entidades de la isla muy relacionadas con el turismo sostenible.

Los seis países participantes en el proyecto, Islandia, Polonia, República Checa, Lituania, Estonia y España, analizaremos, diseñaremos herramientas sostenibles para empresas del sector turístico conscientes en la elaboración de manuales de operaciones para la mejora de los procesos operativos tanto como la optimización y calidad de las diferentes áreas y departamentos. En este mismo orden de cosas el proyecto contempla la formación de la figura del mentor para que puedan llevar a cabo el seguimiento y control de los procesos a implementar.
La creación del  “The Book of Business”, será el  manual de operaciones que reunirá la operativa, calidad, profesionalidad  y aprendizaje, convirtiéndose en una herramienta clave para la empresa turística.
La formación de mentores nos sitúa en un ámbito que Erasmus + está potenciando en su nueva etapa 2014-2020, la educación de adultos y la educación no formal. Bajo el lema “long life learning”, concebimos un elemento potenciador de la empleabilidad  y profesionalidad en la empresa turística del siglo XXI.

Cada país participante en este proyecto seleccionará una o 2 empresas turísticas locales para trabajar conjuntamente durante los dos años del proyecto, asignando un mentor para cada una de ellas. La formación del mentor es clave y objetivo fundamental del proyecto. En el caso de Tenerife, las dos empresas turísticas seleccionadas para participar en el proyecto son:

Hovima a La Pinta:    http://www.hovima-hotels.com/es/hoteles-en-tenerife/hovima-la-pinta.html

Casas Alberto: http://www.casasalberto.com/

Desde Tenerife Job Training hemos seleccionado dos tipos de empresas turísticas de diferentes mercados turísticos y con infraestructuras muy dispares. Hovima La Pinta, un referene en la zona costera de Costa Adeje y a punto de entrar en una transformación profunda que le va a dar una nueva imagen. Y Casas Alberto, un pequeño alojamiento rural con encanto situado en San Miguel de Abona. Con ambas empresa vamos a desarrolar la herramienta de turismo sostenible que nuestro poryecto abandera, Th Book of Business, con la figura de los mentores en cada una de las empresas.

 

English:

The main goal of Minds into Matters project is to try out and develop a sustainable training tools for SME in the tourist rural business – called Book of Business or BoB.

The core idea in this project is that in the business owners head’s (Mind) – there is a lot of knowledge’s – which needed to be visualized ( into Mattes) for others for future development and training. By making his knowledge’s visual – and the process of working with that, create not only a BoB – but it also builds up competence and professionalism in each businesses, and by doing so this work might be the pathway to a more formal learning in the future.

BoB is a visual business tool – especially designed for each business to help the business owner to have something visual in their hands to be able to train their staff in shorter time. By doing this they also have in one place all the info about developing of the business, the business concept, the business etic, the core of the business and the business values as well.

BoB has proved to be an easy sustainable tools to work within couple of Icelandic pilots project.

Iceland – The project leader

Step by Step is a research and training organization, established in 1987 by Hansína B Einarsdóttir cand.polit and Dr. Herdís D Baldvindóttir in their university years.

The organisations has 30 years of experience in project managing and training, in different areas and within very different fields.

Our major emphasize has been on VET and WBL for adults, working with and for all kinds of companies. Over the years we have been involved in many research programs within the field of adult training and learning with the aim of having people to understand the importance of life long learning.

We have been managing several big training projects for example for airlines, shipping companies, banks and many official organizations, as well as working with small innovative enterprises. We have comprehensive and even unusual experience by using all kind of field and action research (like having to sail all over in Europe and USA to learn about the fascinating live at sea) in order to design the right approach for our customers.

 

We have undertaken and managed several different projects, both on local and governmental level, and all with the aim of new job creations as well as competence building in the rural areas of Iceland. the company has been in a leading position in its work by designing inside training and peer-to-peer programs for diverse companies. The company has been developing over the years and uses innovative approach in its training and in its implementation of knowledge to enhance skills for adults’ learners, both skilled and unskilled. In the years 2012 – 2014 we did an extensive survey among tourism companies in

Iceland (we interviewed more than 100 regional companies) where among other things, we discussed product development, quality control, management and staff training within the companies.

 

Among the things noted was a great interest from the companies in having specifically designed educational and training material that would be sustainable so that each company would own their own material and hence could teach and train within their own workplace.

This is the foundation of our project Mind into Matter – making BoB.

Hansína B. Einarsdóttir is the managing director of the company and has been responsible for carrying out many rural research projects as well building up a boutique hotel in rural Iceland (www.hotelglymur.is).

Dr Herdís D. Baldvinsdóttir worked for almost 7 years for the Nordic Council of ministers as the Coordinator for Consumer Research in the Nordic Countries. The main objectives in that job was to develop and support research networks and their activities, promote dialog and cooperation between relevant actors to foster consumer research of relevance to consumer policy and to broaden the interaction between consumer researchers and policy-makers in government, agencies, and organizations.

Czech Republic   – with Eva Svobodová from Podebrady school

Podebrady school is the body of the long educational tradition on the local, regional, national and international levels, having at present more than 400 students. The school, founded in 1968, evolved from a small provincial school into the top hospitality and tourism school in the country.

The institution is promoting in its projects in most of European countries

Eva has broad knowledge’s of working with in the Tourist field, training both in a formal and unformal educational level.

Estonia – With Ruta Pels from EESTI people to people.

Eesti People to People is a non-profit organisation registered in Estonia in 1997 and with activities since 1993 as a chapter of People to People International (www.ptpi.org). The purpose of People to People aims to enhance international understanding and friendship through educational, cultural and humanitarian activities involving the exchange of ideas and experiences directly among peoples of different countries and diverse cultures. Eesti PTP is committed to enhance cross-cultural communication within each community, and across communities and nations. Tolerance and mutual understanding are central themes. Ruta has worked in WBL training and organized seminars

Lithuania – With Daine Rinkeviciute from Kurybiniu iniciatyvu centras

Center of Creative initiatives is a vocational training provider with experience on the integration of new technologies in teaching practices, accredited by Lithuanian Government and operating with a Quality Assurance System in the following sectors: Initial vocational education; Apprenticeship; Continuous training for companies and professionals; Vocational guidance and orientation.

Póland – With Wiesia Gasiorowska from EUROPEA Polska

EUROPEA Poland is an association of agricultural and forestry schools and institutions. We are a member of EUROPEA International, http://www.europea.org, which was founded in 1993 by the Belgian Law and we are a non profit institution. In the network EUROPEA INTERNATIONAL there are currently 26 EU members and one associated country Norway. We are very keen to assist and encourage new members of the EU to become members of EUROPEA International. More than 700 schools and other institutions related to agricultural education are members of our association; therefore we interact with ten thousand young people daily.

Tenerife – With Mariví Gracia from Tenerife Job Training

Tenerife Job Training was established in 2007 and based in the south of Tenerife, one of the main tourism centers in Spain. Our commitment is to organize and evaluate vocational training for tourism, hospitality and language students mainly. Tenerife is a multicultural island receiving more than 3 million tourists per year, offering a professional net of companies working on tourism market for more than 50 years experience. As a mature tourisms destination, Tenerife is the perfect field to have the first contact with the labour market surrounded by tourism experts.

Our aim is to offer our wonderful Canary Islands, as the perfect Educational Tourism destination, combining the amazing landscapes with our unique position in the middle of the Atlantic Ocean, sharing our expertise in the field of tourism.

These are the participant in the Mentor semiar taken place in Tenerife on the 6th – 10th of Mars

 

Iceland: Hansína B Einarsdóttir,Jón Rafn Högnason, Bryndís Óskarsdóttir, Herdís D Baldvinsdóttir

Spain: Marivi Gracia, Pepa Ruiz Perez, Teresa Martins.

Czech Republic: Eva Svobodová, Zuzana Hummelová

Estonia: Ruta Pels, Leonid Smulskiy and Pavel Smulski.

Poland: Wiesislava Gąsiorowscy, Krzystof Gąsiorowscy.

Lithuania: Daine Rinkeviciute, Jonas Danielevicius.

 

 

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ERASMUS + K2 “MINDS INTO MATTERS” A SUSTAINABLE TOURISM PROJECT

This gallery contains 9 photos.

See the English version at the bottom. Tenerife Job Training participa como socio en el Proyecto Europeo Erasmus + K2 “Minds into Matters”. EC Project Number: 2016-1-IS01-KA202-017090 Project title: MINDS into MATTER – the “Book of Business” sustainable training tool in the tourism industry. La empleabilidad y la innovación en el sector turístico fueron objeto … Continue reading

Mi historia en la historia de Tenerife Job Training

http://alacarta.aragontelevision.es/programas/adn_aragones/cap-8-27042016-2132

Si vais al link podéis ver un reportaje hecho por una TV autonómica que cuenta mi historia en Tenerife y la de mi empresa Tenerife Job Training a la vez que os enseño Costa Adeje.

If you go to the link you can learn through a TV programme my story since I arrive to Tenerife and the story of my company Tenerife Job Training.

 

20160318_102639_resized  20160318_103013_resized

¿ES TENERIFE UN DESTINO SEGURO? IS TENERIFE A SAFE DESTINATION?

(español)

Uno de los positivos argumentos promocionales que escuchamos en los últimos años sobre nuestra isla es que TENERIFE ES UN DESTINO SEGURO y seguidamente unos convincentes argumentos: tenemos una red de hospitales públicos y privados con buen servicio, el índice de criminalidad se reduce a pequeños incidentes en pick- pockets y pequeños robos en coches de alquiler.

A mi parecer, un destino es seguro por muchos factores más relacionados con la seguridad y la salud. Me gustaría hacer hincapié en dos de ellos:

1.-Un destino es seguro cuando circular por sus carreteras también lo es:

Como residente en el sur de Tenerife estoy acostumbrada a circular en el Gran Premio de Formula I que disputan los taxis en la TF-1 los días de grandes llegadas de vuelos de turoperación al aeropuerto Sur, especialmente los viernes. Decidme cuantas veces os habéis encontrado con un taxi por el carril izquierdo a más de 150km/h echando las luces para que te apartes si estás adelantando, porque no sé si sabéis que ese carril es de su propiedad o eso parece. Cuando me sucede esto siempre me pregunto lo que ese turista recién aterrizado en Tenerife estará pensando mientras se agarra a su puerta de su taxi con tensión, y duda de si llegará a su destino sano y salvo para poder relajarse finalmente.

Jamás he visto a la Guardia Civil interviniendo con taxis a gran velocidad o haciendo soplar a los taxistas ¿Alguien lo ha visto? No digo que no se haga pero por favor necesito que me lo confirmen, tengo mis dudas.

Me he decidió a escribir mis pensamientos cuando he leído esta semana que una turista murió en un accidente en la TF-1 en el trayecto al aeropuerto en taxi, el taxista dio positivo. Y diréis que es un incidente aislado, sin embargo para quienes circulamos por esta carretera todos los días no nos extraña nada.

La Opinion de Tenerife 14/10/2015:

http://www.laopinion.es/sucesos/2015/10/14/imputado-taxista-sufrir-accidente-murio/633167.html

 

 2.-Cuando necesito atención médica y el registro en el hospital es un trámite sencillo:

Como ya dije antes soy residente en el sur de Tenerife, sin embargo hace ya 6 años que acompaño a extranjeros a servicios médicos en los hospitales del Sur. Me siento seguro en un destino cuando mi al correr peligro mi salud llego a un hospital y se preocupan de atenderme cuanto antes y no de intentar cobrarme cuanto antes.

La premisa principal al llegar al hospital es: si tienes un seguro internacional vas a tener que pagar y cuando llegues a tu país reclamarlo, eso sí……..como te tenemos que ingresar deberás hacer un depósito de una mínima cifra de tres ceros en euros si tu estado puede requerir intervención quirúrgica. ¿Habéis pensado lo que puede llegar a estresar esto? ¿Estoy seguro en este hospital? ¿Les importa curarme o cobrarme? He asistido a extranjeros a los que se les dice que como no pueden responder a esta situación deberán coger un taxi, trasladarse al norte de la isla e ingresar en un hospital público para que les atienda el servicio público, claro, ambulancia no podemos ponerle porque usted no se está muriendo……..

¡¡¡Si antes no me sentía seguro ahora ya me estoy muriendo de miedo ¡!!

Ante la repetida situación mencionada, desde hace ya más de tres años colaboro con Quirón Hospital adelantándoles el seguro médico que mis alumnos Europeos traen. Quirón comprueba su cobertura y registra los nombres. De este modo durante su estancia pueden acudir en cualquier momento y emergencia sabiendo que les atienden y que su cobertura es segura. Personalmente me aseguro de que mis clientes/alumnos se sienten seguros en Tenerife. Y Quirón por su parte les da un gran servicio.

Cada uno debemos de poner nuestro esfuerzo en este tema, somos las personas quienes hacemos que este destino sea seguro.

Mariví Gracia

Octubre 2015

(English)

One of the most positive arguments that we’ve been hearing in the last years about our island it’s that, TENERIFE IS A SAFE DESTINATION. This is followed with some convincing arguments: we have a good service on public and private hospitals, the criminality its reduced to some small incidents like mobile phones by pick-pocket robberies, small robberies of rental cars and how safe it’s to walk around late at night.

In my opinion, a safe destination it’s much more than that:

I would like to remark 2 arguments:

 – A destination is safe when driving is safe:

As a resident in south Tenerife, I am used to drive among the Formula 1 Grand Prix TF-1 main road where taxi drivers compete in days of big amount of arrivals or departures at sout airport Reina Sofia (mostly on Fridays). Tell me…… how many times have you seen a taxi driving over 150km lightening to you get out of their left way? (For your information, they are the owners of that part of the road).

Every time this happens to me, I wonder if the visitor/foreigner inside is feeling safe, or horrified and praying to get alive to his destination. It’s this a relaxed way to start or end their holidays?

I have never seen a taxi being stopped by police controls, neither for alcohol texting, nor speed control. Does anybody ever notice it? If somebody saw it, please tell me because I doubt about it.

I decided to write this post when I saw this week on the news that a tourist died in a traffic crush in TF-1, on the way to the airport, in a Taxi, and that the taxi driver was positive on the alcohol testing. You will say that this things happens, but to me, it’s something predictable, not casual.

(press news) La Opinion de Tenerife 14/10/2015:

http://www.laopinion.es/sucesos/2015/10/14/imputado-taxista-sufrir-accidente-murio/633167.html

  • – A destination is safe when I need medical assistance and checking into a hospital its easy:

As I told you before, I live in south Tenerife, but in the last 6 years I’m helping some foreign visitors to medical services in the south Hospitals. I feel safe in a destination when I arrive to a hospital for an emergency and they are more interested in attending me than in taking my money.

You arrive to the hospital and you are informed about this: if you have an international insurance you have to pay in advance for the services and when you get to your country you ask for the money back to your insurance company. And if you need to be hospitalized, you have to pay a deposit of at least …000€ in case you need surgery.  Have you ever thought about how stressful this can be? Am I safe in this hospital? What’s more important, to save me or to charge me? I was present in one of these situations when a client was told that if he couldn’t pay the money, he should take a taxi to the north public hospitals of the island to be attended, …..”and sorry Sir we cannot offer an ambulance to you because you are not dying.”

Well, if when he arrived to hospital he was not feeling safe due to his illness/accident, now he’s scared to death!

After suffering these type of situations during my first years working with foreign students, three years ago I started a cooperation with Quirón Hospital to increase safety and health situation with my students:

I send them in advance medical insurance of my students, they check it and register their names as well as the period of stay. This way the students can get there any moment and get their medical assistance.

Personally I do my best for guests / students to feel safe in Tenerife, and thanks to the good work of Quirón Hospital we make it.

If we all make an effort, we can help Tenerife to become a safe destination, because it’s people who make things work.

Mariví Gracia

http://www.tenerifejobtraining.com

Octubre 2015

 

TENERIFE CARNIVAL 2015 ERASMUS TRAINING

This gallery contains 17 photos.

CAN YOU IMAGINE THAT YOU COULD BE WORKING OF THESE AMAZING DESIGNS??? http://www.euronews.com/2015/03/02/enriching-stitching-learning-the-tricks-of-the-fashion-trade-at-the-carnival/ http://es.euronews.com/2015/03/02/el-carnaval-de-tenerife-abre-los-brazos-a-los-estudiantes-de-erasmus-plus/  

HOW TO ENJOY EVERY MINUTE OF YOUR INTERNSHIP IN TENERIFE 

HAVE A LOOK AT THIS ¡¡¡¡¡
https://www.youtube.com/watch?v=qAHOSHnrbPs”

This video was made by Lenell, an Irish student from Galway Technical Institute. Lenell and his collegues came here in March with a Leonardo Da Vinci grant from the European Unión, 15 students with placements in diferent companies: business administration,beauty treatments, hotels and tourism information offices. What I love of this video is to see how they have enjoyed all over Tenerife, they have been all around enjoying sports, landscapes, villages, beaches, night life and the ocean, so we can say… EVERYWHERE ¡¡¡¡. There are so many students that come to Tenerife and just enjoy night life and beach, they are missing so much from this AMAZING island ¡¡¡¡¡ This is why I want to share this video with you today, it could be used as a promotional spot of Tenerife’s life!

Well done Pepe, well done Lenell ¡¡¡¡
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THE SOUL OF MY COMPANY

This gallery contains 3 photos.

This is my particular HALL OF FAME for Tenerife Job Training, The Wall where I want to post the reason of working hard. This is the postcard that I received as a farewell from one of our groups. There has been so many other ways to say thank you, with big hugs, kisses, crying….. I … Continue reading

COMPARSAS. TENERIFE CARNIVAL 2014

COMPARSAS appeared in Tenerife in 1965. This new type of ensemble was formed by men and women, groups of musicians and dancers who, wearing Caribbean style costumes, with a choreography influenced by the Samba Schools of the Brazilian Carnival, Rhythm, color and joy give live to the Santa Cruz party during these parades, especially at their annual contest on the stage, where the comparsas compete to perform the best parade choreographies:

http://www.youtube.com/watch?v=MAEcHNeQAMk&feature=share&list=UUtkjEzU3SOsSK1cJzHUXk_A&index=9

Image   6_rumberos 2013

Yesterday COMPARSA JOROPEROS was elected the best comparsa Tenerife Carnival 2014 and we are specially happy for this: Santi Castro was the de designer of their amazing and elegant costumes:

http://blogs.diariodeavisos.com/loscarnavales/2014/02/23/los-joroperos-reyes-del-ritmo/

Image

It was a great show and I was surrounded by my students on training from Ireland and Sweden working with the designer Santi Castro and also with Santi Castro’s crew, experts from Tenerife Carnival with more than 15 years experience working to create unique carnival, something very special.

Image  Image

It was funny to be seated between those two groups, on my left, the experts and on my right the newcomers students. On my left, critical and, attentive, sometimes like football supporters shouting and clapping like crazy. On my right,  the students facing for the first time a show that last more than 7 hours, with performances that take into the stage more than 103 people dancing at the same time, with a music that cannot keep you seated still in your chair, you want to dance with them on the stage, you want to be there.

I learn a lot with this experience, watching carnival from the inside is something very special. I learn from the experts and I also learn from the students, how they discover one of our most special cultural traditions, with new eyes, with amazed looks, something that I am sure they will never forget. This is the post of Robin, one of the students, at the school blog:

http://gtieurope2014.weebly.com/8/post/2014/02/carnaval-de-santa-cruz-comparsa-by-robin-mcgonigle.html

I want to thank 2014 carnival training students: Shane, Sorcha, Saskia, Sarah-Jane, Sinead, Robin from Galway Technical Institute in Ireland, and Karin and Pauline from Liljaskolan in Sweden for your help to Santi’s team to build the amazing costumes, for your support to Juan last night on the performance of comparsa Los Joroperos and to be part of a great team. Santi, his team and me are really proud of your hard work and enthusiasm.

And I want to thank Santi Castro and his team: Santi, Lucy Juan and Juan, Pedro, Loli, Trini for taking our students as part of their carnival family working team and take care of them.

If you want to learn more about Tenerife Carnival check this web page and enjoy our carnival:

wwww.carnavaldetenerife.com