Erasmus + MINDS into MATTERS – Meeting & learning in TENERIFE March 2017

 Training seminar in Tenerife from the 6th to the 17th March, training mentors and building a sustainable training tool for the rural tourism:

All the European partners in the project: Estonia, Czchec Republic, Iceland, Poland, Spain and Lithuania.

 

With Denis Devaris manager and founder of Hacienda Cristóforo, a different concept of rural tourism and natural therapies in the south of Tenerife

At PLaya Real Resort learning and having fun about cooking PAELLA

With Matthias Saas Manager at Playa Real Resort, learning about hotel businesses

Punta del Lomo, south Tenerife, a banan plantation and rural tuorism business.

 

Hotel Villalba, a four star hotel near the stars, Vilaflor.

Working time with the team members

Bodegas Reveron, canarian wines and canarian food, time to relax

San Miguel de Abona, a different concept pof rural tourism, art and nature together. Gracias Samuel de Leon

Teresa from tenerife Job Training explaining the history of Casas Alberto

Gracias Samuel de León and thank you Hanisna for the amazing and simple Icelandic presents for our stake holders

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With Manuel Luis, Adeje Townhall Development Councelor and Pablo Pastor, chef president of ACYRE, The Tenerife Asociation of Chefs.

Minds into Matters es el nombre que lleva el presente proyecto europeo cuya idea principal está orientada en incrementar y potenciar las competencias de empleabilidad, sostenibilidad  e innovación en el sector turístico, mediante un proceso que abarcará dois años de trabajo (2016-2018), auspiciado por los programas Europeos Erasmus + en el ámbito de la educación de adultos y la educación no formal.
Tenerife Job Training, como miembro socio del proyecto en representación de España, ha organizado el primer Training Mentors Seminar en Tenerife durante el mes de Marzo  2017. Hemos diseñado un calendario de operatividad y planes de trabajo consensuado que nos ha llevado a mostrar a los participantes diversas empresas y entidades de la isla muy relacionadas con el turismo sostenible.

Los seis países participantes en el proyecto, Islandia, Polonia, República Checa, Lituania, Estonia y España, analizaremos, diseñaremos herramientas sostenibles para empresas del sector turístico conscientes en la elaboración de manuales de operaciones para la mejora de los procesos operativos tanto como la optimización y calidad de las diferentes áreas y departamentos. En este mismo orden de cosas el proyecto contempla la formación de la figura del mentor para que puedan llevar a cabo el seguimiento y control de los procesos a implementar.
La creación del  “The Book of Business”, será el  manual de operaciones que reunirá la operativa, calidad, profesionalidad  y aprendizaje, convirtiéndose en una herramienta clave para la empresa turística.
La formación de mentores nos sitúa en un ámbito que Erasmus + está potenciando en su nueva etapa 2014-2020, la educación de adultos y la educación no formal. Bajo el lema “long life learning”, concebimos un elemento potenciador de la empleabilidad  y profesionalidad en la empresa turística del siglo XXI.

Cada país participante en este proyecto seleccionará una o 2 empresas turísticas locales para trabajar conjuntamente durante los dos años del proyecto, asignando un mentor para cada una de ellas. La formación del mentor es clave y objetivo fundamental del proyecto. En el caso de Tenerife, las dos empresas turísticas seleccionadas para participar en el proyecto son:

Hovima a La Pinta:    http://www.hovima-hotels.com/es/hoteles-en-tenerife/hovima-la-pinta.html

Casas Alberto: http://www.casasalberto.com/

Desde Tenerife Job Training hemos seleccionado dos tipos de empresas turísticas de diferentes mercados turísticos y con infraestructuras muy dispares. Hovima La Pinta, un referene en la zona costera de Costa Adeje y a punto de entrar en una transformación profunda que le va a dar una nueva imagen. Y Casas Alberto, un pequeño alojamiento rural con encanto situado en San Miguel de Abona. Con ambas empresa vamos a desarrolar la herramienta de turismo sostenible que nuestro poryecto abandera, Th Book of Business, con la figura de los mentores en cada una de las empresas.

 

English:

The main goal of Minds into Matters project is to try out and develop a sustainable training tools for SME in the tourist rural business – called Book of Business or BoB.

The core idea in this project is that in the business owners head’s (Mind) – there is a lot of knowledge’s – which needed to be visualized ( into Mattes) for others for future development and training. By making his knowledge’s visual – and the process of working with that, create not only a BoB – but it also builds up competence and professionalism in each businesses, and by doing so this work might be the pathway to a more formal learning in the future.

BoB is a visual business tool – especially designed for each business to help the business owner to have something visual in their hands to be able to train their staff in shorter time. By doing this they also have in one place all the info about developing of the business, the business concept, the business etic, the core of the business and the business values as well.

BoB has proved to be an easy sustainable tools to work within couple of Icelandic pilots project.

Iceland – The project leader

Step by Step is a research and training organization, established in 1987 by Hansína B Einarsdóttir cand.polit and Dr. Herdís D Baldvindóttir in their university years.

The organisations has 30 years of experience in project managing and training, in different areas and within very different fields.

Our major emphasize has been on VET and WBL for adults, working with and for all kinds of companies. Over the years we have been involved in many research programs within the field of adult training and learning with the aim of having people to understand the importance of life long learning.

We have been managing several big training projects for example for airlines, shipping companies, banks and many official organizations, as well as working with small innovative enterprises. We have comprehensive and even unusual experience by using all kind of field and action research (like having to sail all over in Europe and USA to learn about the fascinating live at sea) in order to design the right approach for our customers.

 

We have undertaken and managed several different projects, both on local and governmental level, and all with the aim of new job creations as well as competence building in the rural areas of Iceland. the company has been in a leading position in its work by designing inside training and peer-to-peer programs for diverse companies. The company has been developing over the years and uses innovative approach in its training and in its implementation of knowledge to enhance skills for adults’ learners, both skilled and unskilled. In the years 2012 – 2014 we did an extensive survey among tourism companies in

Iceland (we interviewed more than 100 regional companies) where among other things, we discussed product development, quality control, management and staff training within the companies.

 

Among the things noted was a great interest from the companies in having specifically designed educational and training material that would be sustainable so that each company would own their own material and hence could teach and train within their own workplace.

This is the foundation of our project Mind into Matter – making BoB.

Hansína B. Einarsdóttir is the managing director of the company and has been responsible for carrying out many rural research projects as well building up a boutique hotel in rural Iceland (www.hotelglymur.is).

Dr Herdís D. Baldvinsdóttir worked for almost 7 years for the Nordic Council of ministers as the Coordinator for Consumer Research in the Nordic Countries. The main objectives in that job was to develop and support research networks and their activities, promote dialog and cooperation between relevant actors to foster consumer research of relevance to consumer policy and to broaden the interaction between consumer researchers and policy-makers in government, agencies, and organizations.

Czech Republic   – with Eva Svobodová from Podebrady school

Podebrady school is the body of the long educational tradition on the local, regional, national and international levels, having at present more than 400 students. The school, founded in 1968, evolved from a small provincial school into the top hospitality and tourism school in the country.

The institution is promoting in its projects in most of European countries

Eva has broad knowledge’s of working with in the Tourist field, training both in a formal and unformal educational level.

Estonia – With Ruta Pels from EESTI people to people.

Eesti People to People is a non-profit organisation registered in Estonia in 1997 and with activities since 1993 as a chapter of People to People International (www.ptpi.org). The purpose of People to People aims to enhance international understanding and friendship through educational, cultural and humanitarian activities involving the exchange of ideas and experiences directly among peoples of different countries and diverse cultures. Eesti PTP is committed to enhance cross-cultural communication within each community, and across communities and nations. Tolerance and mutual understanding are central themes. Ruta has worked in WBL training and organized seminars

Lithuania – With Daine Rinkeviciute from Kurybiniu iniciatyvu centras

Center of Creative initiatives is a vocational training provider with experience on the integration of new technologies in teaching practices, accredited by Lithuanian Government and operating with a Quality Assurance System in the following sectors: Initial vocational education; Apprenticeship; Continuous training for companies and professionals; Vocational guidance and orientation.

Póland – With Wiesia Gasiorowska from EUROPEA Polska

EUROPEA Poland is an association of agricultural and forestry schools and institutions. We are a member of EUROPEA International, http://www.europea.org, which was founded in 1993 by the Belgian Law and we are a non profit institution. In the network EUROPEA INTERNATIONAL there are currently 26 EU members and one associated country Norway. We are very keen to assist and encourage new members of the EU to become members of EUROPEA International. More than 700 schools and other institutions related to agricultural education are members of our association; therefore we interact with ten thousand young people daily.

Tenerife – With Mariví Gracia from Tenerife Job Training

Tenerife Job Training was established in 2007 and based in the south of Tenerife, one of the main tourism centers in Spain. Our commitment is to organize and evaluate vocational training for tourism, hospitality and language students mainly. Tenerife is a multicultural island receiving more than 3 million tourists per year, offering a professional net of companies working on tourism market for more than 50 years experience. As a mature tourisms destination, Tenerife is the perfect field to have the first contact with the labour market surrounded by tourism experts.

Our aim is to offer our wonderful Canary Islands, as the perfect Educational Tourism destination, combining the amazing landscapes with our unique position in the middle of the Atlantic Ocean, sharing our expertise in the field of tourism.

These are the participant in the Mentor semiar taken place in Tenerife on the 6th – 10th of Mars

 

Iceland: Hansína B Einarsdóttir,Jón Rafn Högnason, Bryndís Óskarsdóttir, Herdís D Baldvinsdóttir

Spain: Marivi Gracia, Pepa Ruiz Perez, Teresa Martins.

Czech Republic: Eva Svobodová, Zuzana Hummelová

Estonia: Ruta Pels, Leonid Smulskiy and Pavel Smulski.

Poland: Wiesislava Gąsiorowscy, Krzystof Gąsiorowscy.

Lithuania: Daine Rinkeviciute, Jonas Danielevicius.

 

 

100 RAZONES PARA VIAJAR, 100 TIPOS DE TURISTAS. 100 reasons to travel, 100 types of tourists

La Universidad de La Laguna recibe 305 estudiantes ERASMUS de Europa durante el primer trimestre del año:

http://www.diariodeavisos.com/2015/09/ull-acogera-este-curso-academico-305-estudiantes-del-programa-erasmus/

305 estudiantes visitantes de un destino que han elegido entre muchos, por el motivo principal de aprender, y también con la motivación de conocer  su clima, su paisaje, su gente, su cultura:

¿Cuándo nos vamos a dar cuenta que no solo el turista de hotel y agencia de viaje es quien visita nuestra isla?
¿Cuándo nos vamos a dar cuenta que queremos viajar por muchos motivos más allá de la playa y el sol?
¿Cuando nos vamos a dar cuenta que ese viajero más allá de la playa y el sol enriquece la economía de la zona en toda su extensión?

Vamos a volver al viajero Erasmus de la ULL y a esa otra cantidad sin cuantificar de alumnos ERASMUS que vienen para prácticas formativas en empresas:
Ellos no se alojan en hoteles sino en los barrios más castizos.
Ellos compran en mercados, en pequeños comercios locales.
Nunca sabremos cual es su gasto medio por visitante pero si se quedan 3 meses, imagina cual puede ser, aun siendo estudiantes.
Ellos tienen mucho más tiempo para visitar esos pequeños rincones que hacen especial nuestro destino.
Ellos tiene mucho más tiempo para conocernos y hablar en la redes de la parte humana y cercana de Tenerife.
Ellos traen a amigos y familiares que viene a visitarles y se convierten en vendedores activos de nuestro destino.

Hay 100 razones para viajar, 100 tipos de turistas ¿Los conocemos? ¿los cuidamos? Yo creo que no.Solo nos interesa el viajero que busca un cinco estrellas o un spa o un congreso o un todo incluido:

Ese que se queda menos de una semana….
Ese que no sale del hotel……..
Ese que solo conoce nuestra isla desde una guagua …..
Ese que no comerá en un Guachinche……
Ese que solo hablará de nuestras playas y su hotel.

En TJT recibimos a estos visitantes tan especiales y les enseñamos a querer Tenerife y a vivir durante 3 meses entre su gente, para mí lo que más valor tiene de un destino, lo que realmente te hace conocerlo. Esa es la verdadera esencia de viajar. Que nunca la perdamos.

Feliz Semana,

Mariví Gracia

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The University of La Laguna receives 305 ERASMUS students:

http://www.diariodeavisos.com/2015/09/ull-acogera-este-curso-academico-305-estudiantes-del-programa-erasmus/

305 students visitors to a destination that theyhave chosen among many others, for the main reason to learn, and the motivation of its climate, its landscape, its people, its culture:

When are we going to realize that not only tourists visit our island?
When are we going to realize that we travel for many reasons beyond the beach and the sun?
When we will realize that the traveler beyond the beach and sun enriches the economy of the area?

Let’s talk about the Erasmus students from  Universidad de La Laguna and so many others coming for internships period:

 They do not stay in hotels but in the most traditional neighborhoods.
They buy in markets and small local shops.
We will never know w their average spending per visitor but if they stay three months, you can imagine…..,

 They have much more time to visit the little corners of Tenerife.
They have much more time to meet and talk in internet about the most human part of Tenerife.
They bring friends and family who comes to visit them and become active sellers of our destiny.

There are 100 reasons to travel, 100 kinds of tourists: Do we know about them? Do we care about them? I don’t think so. W only care about the traveler looking for a five-star hotel or a spa or a conference or an all-inclusive resort:

The one that stays less than a week ….
The one that d
oes not leave the hotel ……..
The one that 
that only see our island from a bus …..
The one that 
will not eat at a “guachinche” ……
The one that will
only you speak of our beaches and hotel.

In TJT we receive these special students visitors and teach them to love Tenerife and live for 3 months among its people, to me the real value of a destination That is the true essence of travel, its people. Never forget that when you travel which ever the reason taking to that place.

Happy week,

Mariví Gracia

TENERIFE CARNIVAL 2015 ERASMUS TRAINING

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CAN YOU IMAGINE THAT YOU COULD BE WORKING OF THESE AMAZING DESIGNS??? http://www.euronews.com/2015/03/02/enriching-stitching-learning-the-tricks-of-the-fashion-trade-at-the-carnival/ http://es.euronews.com/2015/03/02/el-carnaval-de-tenerife-abre-los-brazos-a-los-estudiantes-de-erasmus-plus/  

THREE MONTHS INTERNSHIP IN A 13 MINUTES VIDEO

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This is a very special video made by Verónica, a student from Sweden that made her internship at the animation department of the hotel Iberostar Las Dalias, Teneife, Canary Islands: At the end of the video Veronica makes the best description of our job ever: What we are doing is changing people’s lifes and we … Continue reading

TOP 20 OF WHAT YOU NEED TO BECOME THE PERFECT HOTEL ENTERTAINER

I am going to need your help if you have done your internship at the entertainment department or you are actually working. I am sure there is something missing, please let me know….and if you are in the pictures or in the videos I am sure you have many more things to say.

This is my idea of the top 20 of what you need to become the perfect hotel entertainer:

1.- A big smile….

Edith

2.-A bigger one when you ask a client to participate and he answers LEAVE ME ALONE.

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3.-A crazy team around you to become a real entertainment team.

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4.-A few languages and basic notions of 5 others (enough to greeting clients)

5.- The ability to change to one language to another in seconds.

6.-The strenght to greet people all day long non stop.

7.-The capacity to become the best friend of all the kids at the resort at the same time.

20141103_091615_resized   EDITH10824905_911244448909284_1141358856_o  EDITH 10824819_911244462242616_1901043805_o

8.-The patience to listen to the life story of all the retired clients at the resort.

9.- The memory to remember the name of all the frequent clients.

10.-Multitask must be the best of your qualities.

Claudia rep sonrie

11.-To be a dancer, a good one on the shows and a funny one with the kids.

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12.-To be a sport trainer

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13.-To be a magician.

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14.-To be an actor.

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15.-To be a Singer.

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16.-To be a showmanshowoman.

Tobias

17.-To make a full of yourself several times a day.

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18.-To pretend to be spontaneous all day long.

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19.-To be happy.

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20.-To desired to become invisible around 10 times a day.

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Let us show you some of VIDEOS our students trying to do the 20 tips at the same time:

Crazy dancinghttps://www.youtube.com/watch?v=PxXUaTuL6Gg&list=UUtkjEzU3SOsSK1cJzHUXk_A&index=2

Sport trainer:   https://www.youtube.com/watch?v=hCyE1eA78gg&list=UUtkjEzU3SOsSK1cJzHUXk_A&index=9

Miniclub experience: https://www.youtube.com/watch?v=oGDrLVq_2oI&index=28&list=UUtkjEzU3SOsSK1cJzHUXk_A

Dancing as a star: https://www.youtube.com/watch?v=_ir3sKzf4nc&list=UUtkjEzU3SOsSK1cJzHUXk_A&index=5

Dancing coreographie: https://www.youtube.com/watch?v=DA3QNgwiBIg&index=4&list=UUtkjEzU3SOsSK1cJzHUXk_A

 

I was inspired by all the students that  enjoy an internship at this department at any of the hotels in Tenerife: Edith, Kristine, Alva, Verónica, Tobias, Therese, Jassmin, Kerem, Julia, Vilma, Chantale, Sean, Malin, Angelica, Elin, Lucas, Sanna, Amanda, Renske, Etienne,  Alexandra, Ekaterina, Maria, Goryacheva, Lisa, Rebecca, Andrea ,,,,…and so many others.

Of course we don’t need to be perfect with all that 20 ¡¡¡ Just doing your best and  try hard on the number 19th will be enough to be a good entertainer.

Mariví Gracia

Tenerife Job Training. 

 

 

 

A PLACE TO REBUILD, A LEPROSY HOSPITAL NEVER FINISHED IN TENERIFE

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In 1941 after the end of the Spanish Civil War, the canarian arquitect José Enrique Marrero Regalado starts the construction of a leprosy hospital in Arico, east coat of Tenerife. The number of leprosy infected patients in Tenerife was over 200 people at the time and there was no treatment for this illness but the … Continue reading

HOW TO ENJOY EVERY MINUTE OF YOUR INTERNSHIP IN TENERIFE 

HAVE A LOOK AT THIS ¡¡¡¡¡
https://www.youtube.com/watch?v=qAHOSHnrbPs”

This video was made by Lenell, an Irish student from Galway Technical Institute. Lenell and his collegues came here in March with a Leonardo Da Vinci grant from the European Unión, 15 students with placements in diferent companies: business administration,beauty treatments, hotels and tourism information offices. What I love of this video is to see how they have enjoyed all over Tenerife, they have been all around enjoying sports, landscapes, villages, beaches, night life and the ocean, so we can say… EVERYWHERE ¡¡¡¡. There are so many students that come to Tenerife and just enjoy night life and beach, they are missing so much from this AMAZING island ¡¡¡¡¡ This is why I want to share this video with you today, it could be used as a promotional spot of Tenerife’s life!

Well done Pepe, well done Lenell ¡¡¡¡
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HOW TO BUILD A TENERIFE CARNIVAL COSTUME WITH 5000 PLASTIC BOTTLES

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  The name of the design is OCEANIC by Santi Castro, one of he best designers of Tenerife Carnival for the last 20 years. The costume was one of the designs on The Gala Election of The Queen of Tenerife Carnival 2014. Nuria was the amazing model wearing the costume, more tan 350 kg to walk with and a headpiece of … Continue reading

COMPARSAS. TENERIFE CARNIVAL 2014

COMPARSAS appeared in Tenerife in 1965. This new type of ensemble was formed by men and women, groups of musicians and dancers who, wearing Caribbean style costumes, with a choreography influenced by the Samba Schools of the Brazilian Carnival, Rhythm, color and joy give live to the Santa Cruz party during these parades, especially at their annual contest on the stage, where the comparsas compete to perform the best parade choreographies:

http://www.youtube.com/watch?v=MAEcHNeQAMk&feature=share&list=UUtkjEzU3SOsSK1cJzHUXk_A&index=9

Image   6_rumberos 2013

Yesterday COMPARSA JOROPEROS was elected the best comparsa Tenerife Carnival 2014 and we are specially happy for this: Santi Castro was the de designer of their amazing and elegant costumes:

http://blogs.diariodeavisos.com/loscarnavales/2014/02/23/los-joroperos-reyes-del-ritmo/

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It was a great show and I was surrounded by my students on training from Ireland and Sweden working with the designer Santi Castro and also with Santi Castro’s crew, experts from Tenerife Carnival with more than 15 years experience working to create unique carnival, something very special.

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It was funny to be seated between those two groups, on my left, the experts and on my right the newcomers students. On my left, critical and, attentive, sometimes like football supporters shouting and clapping like crazy. On my right,  the students facing for the first time a show that last more than 7 hours, with performances that take into the stage more than 103 people dancing at the same time, with a music that cannot keep you seated still in your chair, you want to dance with them on the stage, you want to be there.

I learn a lot with this experience, watching carnival from the inside is something very special. I learn from the experts and I also learn from the students, how they discover one of our most special cultural traditions, with new eyes, with amazed looks, something that I am sure they will never forget. This is the post of Robin, one of the students, at the school blog:

http://gtieurope2014.weebly.com/8/post/2014/02/carnaval-de-santa-cruz-comparsa-by-robin-mcgonigle.html

I want to thank 2014 carnival training students: Shane, Sorcha, Saskia, Sarah-Jane, Sinead, Robin from Galway Technical Institute in Ireland, and Karin and Pauline from Liljaskolan in Sweden for your help to Santi’s team to build the amazing costumes, for your support to Juan last night on the performance of comparsa Los Joroperos and to be part of a great team. Santi, his team and me are really proud of your hard work and enthusiasm.

And I want to thank Santi Castro and his team: Santi, Lucy Juan and Juan, Pedro, Loli, Trini for taking our students as part of their carnival family working team and take care of them.

If you want to learn more about Tenerife Carnival check this web page and enjoy our carnival:

wwww.carnavaldetenerife.com

Have you ever dreamt of travelling to the Antarctic? I haven’t but my friend has

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           http://blog.hola.com/susanauribarri/2014/01/la-antartida-toda-una-travesia.html This is a link to a Spanish blog that tells about the amazing trip of Luis to the Antractic. Not a usual travel agency trip but one of those you and I will never do, surounded by scientists who had a reason  of going there, finding out some more of that “never ending land”. And Luis … Continue reading